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Terms of Service

Terms for using Sartorius website information.

This website provides general product, application, and service guidance for analytical and laboratory instruments, weighing and force measurement, and sensors or transmitters. It is intended to support early selection conversations and does not replace a signed quotation, formal specification sheet, validated method, or service agreement.

Use of information

Visitors may use the website content to prepare inquiries, compare instrument families, and understand what details help Sartorius respond efficiently. Product names, ranges, examples, and service descriptions are presented for informational use. Availability, lead time, calibration scope, and approval requirements must be confirmed in writing before any purchase or installation decision.

Inquiries and responses

When you submit a form, you are responsible for providing accurate application context. Sartorius may respond with questions about sample type, range, accuracy class, approval region, documentation needs, and timeline. A response through the website is not a binding offer unless it is later confirmed through the proper commercial channel.

Intellectual property

Website text, structure, images, and brand references are provided for browsing and inquiry preparation. Do not reproduce, resell, or present them as your own product documentation. Product trademarks remain the property of their respective owners.

Limitation of reliance

Measurement decisions can affect compliance, safety, quality release, and research conclusions. Always verify the final instrument, accessory, calibration interval, and certificate requirement with a qualified specialist before using the information in regulated work.

Service and documentation scope

References to calibration, qualification, uncertainty, response time, service locations, or documentation packages describe the type of information a buyer may need to discuss. They do not guarantee that a specific service is available for every product, site, country, or application. The applicable scope depends on the instrument family, local regulations, technical feasibility, and the written terms accepted by the parties.

Website availability

Sartorius may update page structure, product descriptions, form fields, and resource links as the catalog and service workflow change. Temporary interruption, outdated links, or removed pages do not create any obligation beyond reasonable efforts to maintain useful B2B inquiry information.

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Application details

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